Family Cruise 2013

Claudine and I really enjoyed our cruise in 2011, and decided this year to take the whole family.  Everyone but Michael was able to go.  That’s right, Claudine and I and 4 kids, on a cruise.

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We started the process of looking for a cruise in November, we were hopeful that we could take advantage of the “Friends and Family” rate, since Claudine has a family member who works for Royal Caribbean, but it didn’t work out.

We got the Friends and Family rates for cruises in January and started looking at what was available, the problem is, everything is short notice.  When we got the list it was over the new years day holiday, and we couldn’t get in touch with the FAF coordinator until like 4 days later.   We called Royal Caribbean and there was limited availability to begin with.   It was going to be hard to book the rooms we wanted if we waited.  They worked with us and we booked it.

Flying 6 people was out of the question, even leveraging miles, so we elected to drive.  I originally planned on renting a van, but in the end we decided to just leave a day early and roll the dice with our mini-van.  It worked out well and saved us another bundle of cash.

The ship left from Ft Lauderdale, we left Friday the 11th around 1:30pm, and pretty much drove straight through to Melbourne, Florida where my parents are vacationing and watched the sunrise and had breakfast with them.  Then on to our first over-night in West Palm Beach about an hour from the terminal.   I wanted the extra day just in case.  It was roughly 1200 miles one way.

We had 6 people, and 3 rooms. We could have shoved all 4 kids in a single room but that would not have worked out well, I’m glad we booked it like we did. Claudine and I had a balcony and the kids had connecting interior rooms across the hallway.

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The Independence of the Seas is basically the same ship as the Freedom that we sailed on last time.  It’s physically the same but as we learned there were differences other than just the décor.  Maybe it was simply that we were overwhelmed or overly impressed the last time.  I certainly felt the cruise on the Freedom of the seas was all 5 stars.  On Independence it was a mix of 5 star items and 4 star items.   The entertainment for example, was head and shoulders above on the Freedom of the Seas.

This cruise was a 6 night cruise.  3 port days surrounded by cruising days.  We left on a Sunday and returned on a Saturday.  So basically 5 ‘days’ not in the port from which we left.

Our Itinerary was:

  • Sunday Afternoon: Board and depart
  • Monday: Cruising
  • Tuesday: Grand Cayman
  • Wednesday: Cozumel
  • Thursday: Costa Maya
  • Friday Cruising
  • Saturday (AM): Get off the boat.

We spent the first day showing the kids around, and getting oriented, letting them be awed and figure out what they wanted to do.   In all honesty, the first day was half a living hell.  Some of the kids were kinda grumpy, which made me second guess the whole thing. Matthew in particular was completely over stimulated and decided he’d ‘test’ his parents. But by the end of the evening, things had settled and everyone was having fun.  Matthew found his stride in the ‘Aquanauts’ program.  Which is like onboard day-care only a whole lot more fun.  He really enjoyed the activities, and the Royal Caribbean crew in the kids area were outstanding.

The first night was also the first of two formal nights.   Of which we learned that I had no-dress socks.   How’d that happen?  Of course there were none to be had on the ship.  The clothing store on the Freedom had dress socks, ties, lots of things like this.  Even the tailor who rented tuxedo’s didn’t have any.   Grrrr….   So if you ever wondered if you can shove size 10 feet into kids dress socks designed for kids size 13-2.  The answer is yes.  Not very comfortable, nor much fun but it can be, and has been done.

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Day 2, was our first port day.  With a stop in Grand Cayman.   We were supposed to stop there during our 2011 cruise but weather didn’t allow it so Claudine and I were really looking forward to it.    We were highly encouraged by friends to do the stingray encounter at stingray city.   We are cheap, so booking excursions through Royal Caribbean has never been our thing.   We considered it since we were taking the kids and that added security of making sure you’ll get back on the boat does have some value.   But none-the-less we chose not too.   At breakfast on day one we met another couple who said you must do the stingray encounter so we decided to make that a top priority.

We weren’t in Grand Cayman that long, we docked at 9am, and were to be back by 3pm.   We got off the ship, the girls hit up the jewelry stores for their free charms then Claudine did her magic, negotiating with the local tour company.  She secured our Stingray encounter for $25 per person, with Matthew being free.   They were advertising the tour for $45, which included transportation to and from the ship, 45 minutes with the stingrays and 45 minutes snorkeling.   The same tour if booked with the ship was well over $75 per person so that was a score.

We hopped in the van which drove us to the pier on the other side of the island.   There we hopped into a fishing boat probably designed to hold 30 people with 54 other people.  It was a tad crowded, but we weren’t going that far.   It was a 20 minute ride out to Stingray City which is a sandbar off the east coast of the island.  Our tour guide, David Evans had a pretty good story about his father and his uncle starting this whole stingray tourist thing and his father diving with Jacque Cousteau back in the day.   I couldn’t tell if it was BS, but do intend to look up what I can.   We arrived at the sandbar, and man, oh man.  Stingrays were everywhere, and huge ones, 4-5 foot stingrays.  Not those babies you get to pet at the Newport aquarium.   The water was crystal clear, and about 3 feet deep between waves.   Matthew was in the water in no-time.   Maria right behind him.  Molly, not so much, and Maggie had no intention of getting in the water.

David and his partner grabbed our group’s stingray.  They held it, tamed it if you will and then proceeded to make sure that every family had encounter time with the animal.  You could feed them if you wanted.  Matthew tried but got a little scared.

They feel like velvet, super smooth, and provided you don’t step on one and make it angry completely safe.

Certainly a highlight of our trip.

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After swimming with the rays, they moved us to an area called the Aquarium for snorkeling.  The water was equally clear and about 8-10 feet deep.   We didn’t have gear, and there wasn’t enough gear on the boat to go around.   Matthew and I grabbed life vests and got in the water but since he couldn’t see, nor touch bottom he lost interest quickly.  He was also very tired from the previous 45 minutes in the water.

Claudine, Maggie, Molly, and Maria stayed on the boat during the snorkeling.   All was fine until we started to leave.  One of the boats two engines wouldn’t start and we were already running late.   We putted our way back into the harbor, and the driver made the mad-dash back to the port.   We were told that the last tender would leave promptly at 3pm.   We got back to the port at 2:45 and the line for the tenders was already crazy long.    We got in it, and it quickly became clear that we weren’t the only ones late.   The line behind us continued to grow.   I bet the last person wasn’t onboard until well after 4:30.

The rest of the day was casual, playing putt-putt and just enjoying the cruise.

On Wednesday we had pre-booked a personal tour guide to Cozumel.   Claudine got the contact info for Gerry, from Cruise Critic and Travel advisor.  I highly recommend using him for your day in Cozumel.

We pre-booked him, and his van for 3 hours (minimum) but knew we’d have him for at least 5 hours.   He picked us up at the pier as promised and began telling us about thing things we could do/see on the Island.  Claudine and I have been to Cozumel before, both on our honeymoon and the cruise in 2011 where we rented the scooter of death and rode around the island.

The first thing we needed was something to drink, it was hot 90 degrees and humid.  Gerry took us to a small grocery store and secured for us, 6 large bottles of water and ice for a whopping $3.00.   He could have easily told us to buy drinks from a vendor at the pier but didn’t.  While Gerry was in the store he showed us a park to walk around in that contained an underground river.  One that’s used for scuba training.  Honestly the park was pretty hokey and full of fake animals.  But we did see some turtles, and Gerry pointed out an Iguana.  Matthew enjoyed it.

Our first stop on the Gerry tour was the KAOKAO Chocolate factory.  I personally expected a bigger factory type tour and was very pleasantly surprised. KAOKAO is a small private, family chocolatier.  Joshua spent 45 minutes in a very Discovery Channel like demonstration on the history of chocolate and the work required to get flavor from the beans.   We made our own Cocoa.  Everyone was entertained and the chocolate is delicious.  This is a must-do, if you have time in Cozumel.   You won’t be disappointed.   It’s not free, adults were $10 and kids were $5, Matthew of course was free.   We spent about $70 t0tal including the chocolate that we bought.   I would do this again in a minute, or at least stop and buy chocolate.

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After this tour Gerry offered up the Tequila factory tour, 4 wheelers, and the zip line.  I could see where this was going, every time we stopped we’d be shelling out another $100 for a family activity.   This isn’t quite what we had in mind.  We wanted a leisurely day, seeing stuff but really didn’t want to hit up $10 per person activities.  Gerry was cool with that and didn’t push anything, we started heading for the Tequila factory and passed the Zip line on the way.   After determining that the Tequila tour was just a dog and pony show put on by a manufacturer and that unlike the chocolate factory they didn’t actually make it there we decided to pass on that.  We asked him to circle back to the Zip line because the kids were excited about that opportunity. 

The Zip-line was at Ecoparque Cuzam, where you can do a number of things including the zip-line, horseback riding, drinking, ATV’s, swimming and paintball.   We were really only interested in the Zip-line.  We met the owner and negotiated a rate, and off we went.   The guys really took care of the kids, and it was fun and entertaining.   A little pricier than I planned on, but we had a blast.  I know the kids would do it again.

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Matthew on the Zip-line 2013_Cruise

 

From the zip-line we headed across the Island for lunch at Playa Bonita.  It was supposed to be better and more economical than Coconuts. It was good, great view, service was a little suspect. My food was excellent but the girls weren’t really happy. If we had it to do over again we would do Coconuts instead.  It was interesting to learn that there is no electricity on the east side of the island.  Everything, including the restaurants are run off generators, and that’s always been the case.

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After lunch we stopped at the beach for a little bit so the kids could climb on the rocks, Matthew could throw rocks, and the girls could look for beach garbage glass. 

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Gerry really took care of us.  We’ll certainly use him again.  If you’re ever headed to Cozumel look him up.  Email Eduardo: eduardoczm@gmail.com or call Gerry: (987) 869-0044 Please tell them the Disher Family referred you.

After all of that we were beat, and had Gerry drop us off at the pier.  I brought Matthew back on the ship and the girls did a little shopping.

Thursday, our final port day was a short one.   We docked in Costa Maya at 0700 and were leaving at 3pm.   I wasn’t comfortable taking the family on any Jungle tours.  It was questionable that we could rent anything that would hold 6 of us, and I wasn’t about to shell out big bucks for a 2 hour ride into the jungle on a non air-conditioned school bus to spend 20 minutes at the ruins turn around and come back.   Instead we opted for a beach day.  Claudine did her homework and got us reservations at Tropicante

The place is the perfect Caribbean beach dive.  Food and drinks were good, everything was reasonable, the beach was perfect.  Massages on the beach, 1 hour for $25, you can’t beat that.  No cover charge, our bill for the day with 3 “on the beach” massages was $160.00

We hung out, Matthew only left the ocean to eat.

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The place is run by an American (Steve) that moved there to open his spot 5 years ago.  Contact them and make reservations if you ever find yourself in Costa Maya.  He can also handle all your arrangements for scuba, snorkeling, ruin tours, you name it.   If we had more time we would  have used him for other adventures.

We were back on the boat by 2:30pm, again I took Matthew and Maggie and left Claudine and the other girls to shop.   It was the 2nd of the two formal nights, and I got to suffer in socks too small for the benefit of my family.  But mostly my wife who wanted more pictures.

Friday our final day on the cruise ship was spent recovering from the previous days activities.

We have really enjoyed the ‘Freedom’ class ships.   Our next cruise will be on either the Allure or the Oasis, we may then try a smaller ship but freely admit we’ve been spoiled by the larger ships.

Our final cruise day was non-eventful, it was hella-windy and chilly on deck.  So we didn’t get to swim but we found other things to do, like 72 holes of putt-putt with the girls.

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All of the photos can be found here: [on Picasaweb]

Dropcam, the perfect name.

If you’re looking for an easy to use, yet highly unreliable web-cam, then Dropcam is for you.

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The Goal:   Get a relatively inexpensive, yet reliable camera to be able to remotely view weather conditions at our office.   So that I can make sure the grounds crew is taking care of snow and ice removal.

After poking around the web and reading reviews, dropcam seemed to fit the bill so I ordered up two via Amazon.  (gotta love Amazon Prime).

They showed up, and out of the box it configured easy enough.  

We have a rather robust Cisco driven wireless network.   Which from time to time we’ve had to dumb-down for some consumer devices.   Fortunately for Dropcam that had already been done and we have wireless networks up and running for some of those troublesome Apple devices like AppleTV that don’t work with enterprise security.

The first camera, configured right up, and I created my account with dropcam.  Then it started happening, the camera kept dropping off the network.   I have to Access points within line of site and less than 40 feet away with minimal obstructions.  Even my lowly iPhone 4s gets four bars in my office and it’s well known that it’s wireless is sub-optimal.

So I thought maybe I just got a bad camera.   Opened up the second one, configured it up and basically got the same results.   It would work, *sometimes*.

These cloud based products make troubleshooting almost impossible.   There is very limited documentation, and next to no way to test anything.

We screwed around with the Wireless side just to confirm that it wasn’t on our end.   We made it as basic as can be with a completely open network.  Still no good.   I opened support tickets with dropcam, and got no response for well over 24 hours.   That’s not a good sign.    So at the end of the day they went back.

Now we’ll ratchet up the search and include higher end POE/IP cameras, cause it looks like that’s what it’s going to take.

For us, dropcam sucked pretty hard.

Kudos to Raven Concealment Systems

Last fall at the Steel Challenge Indy State meet, we won a couple of gift certificates for Raven Concealment holsters.

At first I thought, yeah, uhm, well OK.   Just what I need another holster.   I need that like I need another hole in my head.   Years ago when we took our CCW class the instructor said, “There are 8 million holster possibilities, and you’ll probably go through, on average 8 per gun, until you find one you like.”.   Yeah, sure what ever.   Turns out that’s not all that far from the truth.

Let’s see for the Glock that I normally carry, I have:

  • A custom leather inside the waist band holster from a local firm.
  • Multiple paddle holsters from various manufacturers for IDPA and what not.
  • Even the Cheapie Glock $14 Duty holster, which for on the belt use is the best value out there hands down.
  • And of course a Cross Breed super-tuck, which I initially hated, but it grew on me and I now find it very comfortable.
  • Plus various other IWB holsters of ebay.  You do get what you pay for.

So when we got these gift certificates I thought great, just what I need.   Then I looked at their website.  $80 for a kydex holster, are you kidding me?  That thing is HUGE and ugly.

And it is:

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On top of that there’s an 18 week wait?  You can’t be serious with this real lenders here.

So we looked at how we’d best spend our award.   Ordered a holster for the G19/G26.  One for the P238 and one for the LCP. 

We received them Saturday and I’ve worn it for two days.   Wow.  It hugs close, and is super comfortable.  Easy to draw and re-holster.     I hate to say it, but it’s worth the money and worth the wait.

Well done Raven, well done.

Apple, your support is lacking.

It’s been a long time since I’ve gone on a RANT about poor customer service but here goes.

Last Thursday, the Cincinnati Reds were in a Do-Or-Die Playoff game, at 1pm.  We recently moved into a new building, and don’t have any Cable TV installed yet.  (TimeWarner, your RANT will be forthcoming).

Obviously we wanted to get this game which was on National TV on some of the TV’s in the building for folks who love the Reds could watch and keep up with the game.

We have a couple conference rooms equipped with AppleTV’s.  So we thought, “Oh, this will be easy, we just need someone with an AppleTV/MLB subscription to log in.

LJ was already watching the game live on MLB.com using his MLB account.  We tried his account with AppleTV but it wouldn’t work.   So we did the next best thing.  I purchased an MLB subscription, in an attempt to bring happiness to our beloved fans.

AppleTV/iTunes, did everything right.   Showed me that the game was available then prompted me to buy the subscription.  So I did.   After the subscription was processed it let us know that “Oops, Sorry, this game is blacked out in your area”.  Huh?  It was on broadcast national television.

Thanks for that.

So today my iTunes statement comes in and looks like this:

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See that link right there ‘Report a Problem”.

I decided I’d click it, cause, yeah, I have a problem.  I don’t want a recurring MLB.TV subscription that I’ll never ever use again.

So I click it.   What does it do?  Opens itunes:

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See that “Report a Problem’ text, that’s a link in iTunes.

So I click that.

What does that do?

Opens a browser, which is what my email invoice should have done in the first place.

Except, I’ll be damned if you can actually dispute an individual charge.  It’s just the generic iTunes Support Page:

http://www.apple.com/support/itunes/

This is not helpful.

Apple is so good at so many things, but this is one area that’s been horrible forever.   No wonder they are as profitable as they are.   If we could force our customers through a maze that doesn’t ever let them fix their issue and we got to keep their money…  We’ve all be millionaires.

After all it’s just a $0.99 app or in this case a $3.99 subscription.   I’ve already wasted more than that is worth to me.  No wonder.  I bet most people just give up.

Now I get to make a phone call, which I can assure you will be super special.

Update: After jumping through the 87 hoops on apple.com and expresslane.apple.com, I was finally able to talk to Heather, who took care of this for me.  But it just shouldn’t be this hard.

Update #2:  I purchased a retina iPad as an update to the original iPad that I got pretty much on day one.  I do love my iPad, I use it every day.   Since IOS6 left iPad(1) in the dust, I was compelled to upgrade.   Less than 3 weeks later they announce a new 4th generation iPad.  Same retina display only 2x faster and better.

I read on the web where Apple usually allows people to swap if their purchase was made within 30 days.   It appears this isn’t policy but it’s a good customer move.   I mean my iPad looks like new and if someone bought it at ‘refurb’ pricing, they’d be happy.   Anyway a few phone calls to my local Apple Store pretty much discouraged me.  Apple Genius ‘DeAndre’ pretty much blew me off.   Spouting out the 14 day return policy, though he admitted they do often stretch that to 30 days in some cases.  At the end of the day, I was left without a confident feeling they’ll make it happen.  I asked for a Genius appointment for launch day (Nov 2nd) and was denied.   I’ll be damned if I’ll stand in line.

 

Sena BlueTooth vs. StarCom 1

OK, since 2007 I’ve had an intercom system in the bike.  StarCom1 Advanced to be exact.

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It allows me and a wired passenger to talk.   The intercom part of the StarCom has always been a bit of an issue for me.  Mostly tuning it.  To get the VOX just right, so that we can talk clearly w/o wind noise holding the conversation open when not necessary.

Fortunately or unfortunately I haven’t had to use the intercom portion all that often since Claudine just doesn’t ride with me that much.   When she does they are normally short trips and not worth messing with the intercom.

That being said, I use the StarCom every day on every ride.

It is my audio interface to my GPS (Zumo 550, then 665) and it’s my entertainment center (mp3’s from the Zumo and formerly XM via the Zumo) and when appropriate Radar detector audio.

At one point it also served as my interface to the phone.  Both times, phones connected to the Zumo via Bluetooth and the Zumos hard-wired into the StarCom.

Previous to the StarCom I simply used a MixIT, to be a portable amplifier for iPod/XM and to Mix in the radar detector.

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The Mix-IT worked well, but created a mess of wires going into the tank bag where I kept it.  When I decided I wanted an intercom I passed it on to a friend and he still uses it today.  My dad still uses one as far as I know.   (Great product).

The Starcom has a number of advantages for me:

  1. Central mounting location, on the bike.   No longer in my tank bag.
  2. One nice cable to my helmet, no mess.
  3. Intercom capability
  4. Above average volume and sound quality.

The disadvantages are:

  1. It’s not cheap, it’s not super expensive but it’s not cheap.
  2. Starcom cables don’t seem to last a long time.   The Shielded cables for Radar and phone seem to break down.   When you’re talking a $82.95 microphone/audio cable. This is a problem to have to replace it every year or so.  (Two cables actually MIC-02 and MUS-04) if you want Stereo sound, which I do.   And, no, you can’t use cheapo Radioshack cables.  You can, but you won’t be happy.
  3. Tuning the Intercom can be a pain.
  4. Headsets aren’t cheap, now about $75 per helmet.  Figure two helmets for me, one for the wife, one for the kids that equals 4 helmets/headsets.   That is cheap compare to say a J&M system.  
  5. The headsets aren’t easy to shuffle around so you need to mount it in your helmet and leave it there.
  6. Along with the cables I’ve found headsets if worn year-round tend to break down as well, usually the microphone is the first to go.

So what brings me to this review?  Well about two years ago I lost the phone/microphone  capability with my StarCom again.  It actually works if the bike isn’t running, but if it is, well the noise or interference is so bad nobody can hear you.

I replaced the headset, and the cables (again), and re-routed them to get them away from as much stuff as I could to avoid the interference.   It worked for a while but now it’s back to being fubar again. 

All other audio functions work just fine.  It’s the cable from the Zumo to the StarCom that is the issue.

So I decided to look at what else is out there.  

Back in the day before I had the Mix-IT, I did play with one of the first CARDO BT systems for motorcycles and it was pretty good.  At the time it was mono only and phone only.

After searching, the Sena Bluetooth SMH10 seems to be the most recommended at this time.    Also the idea of my riding buddy having one and being able to talk to him was attractive.   So I ordered up a pair.

I unboxed them, charged them, upgraded them to the new 4.0 firmware.

Paired up my Zumo and iPhone and went out of a test ride.

First thoughts:

1) Sound quality from this is HORRIBLE.   Streaming MP3’s from the Zumo 665 is about AM quality at best.   It’s certainly loud enough.  I ride with earplugs so it needed to be loud enough to overcome.   But even at lower volumes w/o earplugs, on a scale of 1-10 it was a 3 maybe a 4 at best.   (Versus the StarCom which I would rate an 8.5-9)

(And yes, I am painfully aware of the need to make sure the speakers are centered in the ear).

2) Phone call testing.

For the first test I used what Sena calls Case 3:

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I called my wife who was happy to play along, and she said no.  This is unacceptable.  I was barely legible if at all.

Now knowing that with my windshield down, it can be quite turbulent, I stopped an put the plastic microphone mask on the front side of the mic as suggested and included in the box.

No real change in quality.

I stopped again an switched up to what Sena calls Case 2:

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For this the phone call quality was better.  Wife said she’d call me and talk to me in an emergency, or take a call from me in an emergency, but no, she would not talk to me like this for 30 minutes to keep me awake.

It was not as good as the StarCom when the Starcom works.

In this configuration, MP3 streaming form the Zumo was still bad, though GPS prompts sounded pretty good.

At the end of the day I decided I listen to music 98% of the time and talk on the phone 2%.   I’m not willing to give up the music audio quality in favor of what turns out also to be a lesser phone call quality.

The wireless features and Bike-To-Bike capabilities *could* have possibly swayed me.  But even those scenarios are less than 10% of my total ride time and aren’t likely too.

So with some frustration, the Sena gets shipped back today.   

I have ordered the StarCom1 BT-02 module.  If that rectifies my cable issue, then I’ll be a happy camper.  If not then we’ll figure out what to do next.

If you have a sure-fire bike to bike system that provides great audio (with ear plug) and uses or doesn’t use the StarCom system.  Please let me know about it or how you have it set up.